The Stories of Your Life.
Frequently ASKED QUESTIONS
How do I invite people to peggi™?
The person who creates the group is the Lead User and only they can invite members to the group. If you are Lead User and you wish to add family, friends or perhaps a carer to a group, go to the Menu button (the hamburger icon in the top right corner of the app) and click on Members. Inside your group, select Invite new member by email and enter the email address of the person that you wish to invite and select Send invite. Alternatively, you can generate a Pin Code which you can give to someone which will allow them to join your group (once they have downloaded the app).
What else can the Lead User do?
In order to protect any vulnerable members of the group, the Lead User can remove members from the group and can delete content posted by other Members.
How many peggi™ groups can I join?
While we do this beta testing programme, only one. But the rebuild will allow you to become a member of more than just one group.
How many members can join a single peggi™ group?
For now, while peggi™ is free, the maximum allowed in a group is 20. The next version of peggi™ will have tiered subscription levels allowing different numbers, depending on what suits you best.
How much memory is available to store text, audio and images in a single peggi™ group ?
For now, we are providing each user group with 20 gigabytes of free storage. In our next release, each subscription level will allow different storage capacities.
Do I have to pay for my subscription?
No. Not yet. peggi™ is only on limited release at the moment. Group numbers are limited to a maximum of 20 and each user group can only use up to 20Gb of memory. In 2024 we shall release a subscription version which will replace the current version. We will give you plenty of notice and we will you various subscription options.
When our founder Glenda Devlin’s Aunt Peggy – who had been diagnosed with dementia – started being unable to recognise people and started to become isolated from her friends and family, Glenda would visit with old photographs. The pair would look through them, Peggy would tell stories and point out loved ones and the pair would laugh for hours. This is when Glenda got the idea to build something transformational for others. peggi™ app has been designed as an alternative to social media where you can connect with family and friends, reduce loneliness, and provide a platform for life stories to live on forever.
Who can I contact for support?
In the first instance, have a look at our guide videos here.
You can also download our User Guide.
If you would like to contact us or have a query, some feedback or you have a complaint about the peggi™ app, you can telephone us on 01670 221226 or email us on at [email protected].
Our Privacy Policy is available at https://www.peggiapp.com/privacy-policy/
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
In the app, click on the Menu button, then Profile, then Delete Account.
How do I change my account details?
In the app there is a profile section where the users name and profile picture can be changed.
I have a new device, can I recover my account?
On a new device the user will download the app again from the app store and log in with their email address and password.
Where can I read peggi™ Terms Of Service?
Our Ts&Cs are available here: https://www.peggiapp.com/tcs/
peggiTM is an easy-to-use app that allows a small network of people to communicate, create, exchange, and preserve memories as a way to reduce isolation, improve wellbeing and strenghten relationships.
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2023 is a big year for peggiTM as we roll out this beta release to key testing partners. As 2023 progresses and we enter 2024, we expect a much wider, subscription-based roll out plus we will be launching a version available to the public.
This current release is limited in numbers, so if you didn’t manage to download peggiTM , or you want to know about future releases, sign-up here and we’ll keep you up to date!
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